Refund policy

# Refund & Exchange Policy

**At Mood Parfait, we carefully select our products to bring style, elegance, and character to your space. We encourage our customers to review their orders carefully before completing a purchase.**

### All Sales Are Final

All purchases made through Mood Parfait are considered final.

We do not accept returns, exchanges, or refunds for purchased products due to a change of mind, personal preference, incorrect selection, or any other reason not covered by applicable consumer protection laws.

We strongly recommend reviewing product descriptions, dimensions, colors, materials, and specifications before placing an order.

### Damaged, Defective, or Incorrect Items

Your satisfaction is important to us.

If your order arrives damaged, defective, or different from the item you purchased, please contact Mood Parfait promptly through our official website at **www.moodparfait.com**.

To help us assess your request, please provide your order number, a description of the issue, and clear photographs of the product and its packaging.

Each case will be reviewed individually, and an appropriate solution will be provided in accordance with applicable consumer protection laws.

### Exchanges

Mood Parfait does not offer exchanges once a purchase has been completed, except where required by applicable law.

Please ensure that your selected products meet your expectations before confirming your order.

### Refunds

Mood Parfait does not provide refunds for completed purchases, except where required by applicable law.

Any legally required refund will be processed in accordance with the applicable regulations.

### Sale & Promotional Items

All promotional, discounted, and sale items are considered final purchases and are not eligible for voluntary returns, exchanges, or refunds.

This does not affect any mandatory consumer rights.

### Contact Us

For questions regarding your order or our policies, please contact us through our official website:

**www.moodparfait.com**

### Consumer Rights

Nothing in this policy limits or excludes any rights or remedies that customers are entitled to under applicable consumer protection laws.

**By completing a purchase with Mood Parfait, customers acknowledge that they have been informed of our Refund & Exchange Policy.**